If you are encountering any problems logging into your account,
please check the following:

• Are you reversing your username and password? While this sounds basic, many login problems are caused by simply switching your username and password.
  
• Is your "Caps Lock" on? Passwords are case sensitive, so please make sure that you are entering your password with the appropriate upper and lower case letters.
  
• Have you recently installed new security software on your computer? If so, this can prevent you from logging into your account. Please check that the security settings on your computer are not preventing you from transmitting your username and password.
  
• You can use this link to have your login information automatically emailed to you if you are unsure of your username and password. This will send an automated email to the account on record with your membership.

If you are still encountering any problems, please contact us and we will assist you in resolving any issue that you may be encountering.